Dashboard User Guide

This guide walks you through every section of your Member Dashboard — what each tab is for, how EraWay's income plan actually works, and how your account is kept secure. It uses the same names and numbers you'll see inside your own dashboard, so you can follow along side by side.

Your Dashboard Tabs, Explained

After logging in, your dashboard's left-hand menu is organised into the sections below.

Dashboard

Your home screen. It shows quick-glance stat tiles (your team size, KYC status, income earned, E-Wallet balance, rank, and more), a "My Business" shortcut, alerts from the company, and your personal referral links for signing up new members under you.

Administration

Your Sales and Inventory tools — Certificate (your official IBO certificate) and Orders are fully working today. Resale, Free Product Claims, Stock In-ward, Activation Orders, Repurchase Orders, and Stock Return/Summary reports are listed for franchisee-style operations and are rolled out as your business needs them.

Franchise Member Tools

If you're an approved franchisee, three extra items appear in your sidebar:

• New Order Receive — orders the Super Admin has assigned to you, or that contain a product you personally listed, ready for you to fulfil and update the status on.
• My Products — add and manage your own product listings directly, without needing a separate admin login. You only ever see and edit the products you created.
• New Registrations — new member sign-ups, plus anything a Super Admin has since Rejected or Suspended, and anyone you've helped get Approved (shown for 72 hours afterward). You can Reject a still-Pending registration, but you can never approve one yourself — instead, submit a payment screenshot and a short note here to Request Approval, and a Super Admin will review it. If it's turned down you can submit a fresh request at any time.

My Account

Your personal settings: IBO Info (your profile), Change Password, Upload KYC Document (PAN, Aadhaar, GST, Bank Details), your Orders and Delivery Addresses, plus your Welcome Letter, ID Card, and other downloadable documents.

My Network

Everything about your team: your Trinary Tree (the Left / Center / Right structure your business is built on), an ID-Wise Downline lookup, your Direct (personally-sponsored) team, and your full Downline.

My Commission

Your earnings, broken down by report: the Commission Ledger (every credit, in order), Schemes & Offers, Compounding Bonus, Carry Forward Business, Rank Qualifiers, Fund Qualifiers (Car/House/Hero Fund progress), Fund Bonus Reconciliation, Rank and Reward, Consistency Reward, and Monthly Payout.

Payment Statement

A single combined ledger of money Received (from your orders) and Paid (your commission credits), filterable by date, month, or year, with a one-click export to Excel.

E-Wallet

Your spendable balance — protected by its own 4-digit PIN, separate from your login password. From here you can view your statement, redeem your balance toward a purchase at checkout, and request a withdrawal to your KYC-approved bank account. See Keeping Your Account Secure below for how the PIN works.

Communication Center & Tickets

Communication Center is where the company can message you directly. Tickets lets you raise a support request and track its replies.

Current Offers, Leadership Plan & 8 Types of Income

Reference pages explaining the company's active promotions, the full rank-based Leadership Achievement Plan, and the income plan overview covered next on this page.

8 Types of Income

EraWay's compensation plan is designed to pay you in eight distinct ways as your business grows:

The full breakdown for each of these lives under 8 Types of Income in your dashboard sidebar.

Leadership Levels

Your rank is determined by matching business volume between your team legs. There are 12 levels — each one unlocks a higher Leader Rank Bonus rate and a one-time reward on top of your ongoing income:

*Top-level rewards may be revised by the company from time to time. Your current rank and progress toward the next level are shown live under My Commission → Rank Qualifiers.

Keeping Your Account Secure

• E-Wallet PIN — your E-Wallet is locked behind its own 4-digit PIN, completely separate from your login password. You'll set this the first time you open E-Wallet, and you'll need it again to view your balance each session and to submit a withdrawal request.
• KYC Verification — submitting and getting your PAN, Aadhaar, GST, and Bank Details approved under My Account → Upload KYC Document protects your account and is required before you can withdraw funds to a bank account.
• Login Password — change it any time under My Account → Change Password. Use a password you don't reuse elsewhere.
• Wallet Change Alerts — whenever the company credits, debits, or pays out your E-Wallet, you'll see a dedicated alert banner on your Dashboard explaining exactly what changed and why, until you dismiss it.
• Support Access — if EraWay support ever needs to view your account to help you, you'll see a clear banner across the top of every page telling you so, with a one-click way to end that access.
• Franchisee Login Access — off by default. Under My Account → IBO Info, you can allow a franchisee handling your orders to use "Login As" on your account for support — switch it off any time to revoke that access.

Worked Examples

Example 1 — Purchase Commission

You place an order for ₹3,000. One-third of the order value is credited to your E-Wallet as commission the moment the order is placed:

₹3,000 × 1/3 = ₹1,000 credited instantly.

Example 2 — Using Your E-Wallet at Checkout

Say your E-Wallet balance is ₹1,000 and your next order comes to ₹1,500. At checkout, choosing "Use My Commission Balance" applies your full ₹1,000 automatically, leaving ₹500 payable via Cash on Delivery.

Example 3 — Rank Progress

Matching points are counted from the smaller of your two strongest legs. If your Left leg has 15 points and your Right leg has 12 points, your matching points are 12 : 12 — enough to qualify as a Silver (10 : 10) and earn its ₹4,000 one-time reward, with your next target being Gold at 20 : 20.

Example 4 — Requesting a Withdrawal

With a ₹2,000 E-Wallet balance and approved Bank Details on file, you request a ₹1,500 withdrawal from the E-Wallet page using your PIN. The amount is reserved immediately (your balance shows ₹500 available). Once the company approves and pays it to your bank account, you'll see a confirmation on your dashboard — if it's rejected instead, the full ₹1,500 is automatically refunded back to your E-Wallet.

Last updated: 19 September 2026.